FAQ

What is our response to COVID-19?

  • Masks are required to be worn by staff and guests while on the premises.

  • Our waiver forms are now done online! Please be sure to read and fill out the forms before your appointment time.  

  • In between games, our staff will continue to disinfect all surface areas and items within the room, ensuring that your game is clean and ready when you arrive. ​

  • We will no longer have a lobby! We are located on the second floor and we will have a large sign that has instructions for our guests!

  • For everyone's safety, we ask our guests to come 15 minutes early and no earlier! 

  • Our games will now all be conducted without being face to face with any of our employees.

  •  We will contact you before the game to give more instructions and to clarify that you understand.

What is an escape room?

An escape room is a physical adventure game where players must use teamwork and creative thinking to escape from the room or achieve their mission within a specified time limit. Escape Room Era has many clues, puzzles, and riddles that will challenge both the beginner and the experienced player. Surprises abound, too!

Am I really locked inside the room?

No, doors are closed but will remain unlocked in case of an emergency.

Is it scary?

Nope!

Christmas at Franklin's has a colonial theme and places you in a magical setting.

The Overgrown has a post-apocalyptic theme but is not scary.

Is the room wheelchair accessible?

This venue is not wheelchair accessible as it is on the second floor where an elevator is not available. 

What are the age requirements?

There are no age limitations for admission, but children under the age of 18 must be accompanied by an adult.

How many players are there per room?

Christmas at Franklin's = 4-9 players, works best with more people due to non-linear puzzles.

The Overgrown = 2-6 players, due to it's linear nature.

How long will it take?

Expect to spend at least 1.5 hours at Escape Room Era. There is a 15-minute pre-game session to discuss rules, tips, and backstory; a one-hour game; then a final 15-minute post-game session to discuss your game and take photos.

Is it private?

All games are always private.

Is alcohol allowed?

Absolutely no alcohol is allowed. Any person exhibiting intoxicated behavior will not be allowed to play and no refund will be issued. Please respect this, as we wish all participants to have a wonderful and safe game.

What is the cost?

Christmas at Franklin's = 4-9 Players. $35/person.                                                 
The Overgrown = 2-6 Players. $35/person.                              

Is the Christmas room similar to the original Benjamin Franklin room?

We remodeled the entire room and added all new puzzles. The room is in the same location, but everything will look and feel different overall.

What are your hours?

Monday-Thursday  11:00 am - 9:30 pm
Friday  10:00 am - 10:30 pm
Saturday  10:00 am - 11:30 pm
Sunday  10:00 am - 10:00 pm

Address

3365 E Miraloma Ave., Ste. 202 

Anaheim, CA 92806 USA

 

Contact

info@escaperoomera.com

657-262-6302

Hours

Monday-Thursday  11:00 am - 9:30 pm
Friday  10:00 am - 10:30 pm
Saturday  10:00 am - 11:30 pm
Sunday  10:00 am - 10:00 pm

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