FREQUENTLY
ASKED
QUESTIONS

In this page, we make sure to answer all of the questions you might have about escape rooms.

WHERE IS rare moon games LOCATED?

We are currently located in 7373 East Ave. Suite I. Fontana, Ca. 92336

Our sister company, Escape Room Era, also has many incredible Escape Games.

How long does a game last?

Our Escape Games last up to 60 minutes, but if you finish the game faster than that, you can leave earlier.

SHOULD I BOOK A GAME BEFOREHAND?

Definitively. Our booking is done online, through our site. You can book a game by clicking here.

Be sure to arrive at least 5 minutes earlier to your game!

how many players can i bring?

The quantity of players is room dependent. You can check their minimum and maximum players in their respective game pages!

For larger events, such as birthdays and corporate events, contact us directly.

Are there age restrictions?

We recommend our games for ages 13 and up. We do allow younger players, but some of the game content may be too difficult for them. A paying adult, 18 or older, must participate with anyone that is 14 and under. Also, any participants under the age of 18 will need an adult to sign their waiver.

WILL I BE LOCKED IN A ROOM?

Not for real. A participant may exit a live room escape game at any time if things get too real. We work hard to make everyone comfortable and plays a safe game every time.

are drinks allowed inside?

No Alcohol is allowed on our premises.

Any person exhibiting intoxicated behaviors will be asked to leave the escape room without a refund

What is the pricing for the games?

You can find the price of our games in their individual pages.

You can find coupons and discounts in our coupons page!

What about refunds?

We have a strict no return/no refund policy.

READY for your adventure?

Book one of our incredible Escape Rooms today.
Escape Room Era is located in Fontana, CA
For any questions. feel free to send us a message in our contact page

RAVE
escape

A nightmare inside a Rave. Escape amidst a sea of lights and sounds.

OPERATION
GRINCH

An escape room based on Dr Seuss's classic christmas tale.

get in contact!

If you still have any questions, or want to book an event, get in touch below!

We're free to talk whenever you are.

Fill the Form and we'll reach out to you in 24 hours.
Your questions can probably be answered at our FAQ.

Otherwise feel free to reach out to us at

[email protected]

(909) 572-0931

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